FAQ - Shipping/Authentication & Verification
Frequently Asked Questions
StockX Verification
What is StockX verification?
StockX verification is a multi-step authentication process where expert authenticators inspect every detail of each item to ensure it's 100% authentic before it ships to you.
How does the verification process work?
Every clothing item we sell goes through StockX's rigorous authentication process. Trained professionals examine materials, stitching, tags, labels, and packaging to verify authenticity against known counterfeits.
What happens if an item doesn't pass verification?
Items that don't pass StockX verification are never shipped. Only verified authentic items reach our customers.
Jewelry Authenticity
What certifications do your jewelry pieces have?
All our jewelry comes with original box and papers, and is certified by recognized gemological laboratories including GIA (Gemological Institute of America) and GRA (Gem Research and Analysis).
Do your diamonds pass diamond testers?
Yes, absolutely. Every diamond in our jewelry collection passes professional diamond testers, confirming authenticity and quality.
What's included with jewelry purchases?
Each jewelry piece includes:
• Original box and packaging
• Certification papers (GIA/GRA)
• Authenticity guarantee
• Diamond tester verification
Can I verify my jewelry after purchase?
Yes! We encourage you to have your jewelry independently verified. All our pieces will pass professional authentication and diamond testing.
Shipping & Delivery
How fast is your shipping?
We offer fast and FREE shipping on all orders, with delivery in 1-3 business days to most locations.
Do you offer overnight shipping?
Yes! For urgent orders, we offer overnight shipping options at checkout. Get your verified apparel and certified jewelry delivered the next day.
Is shipping really free?
Absolutely. We provide complimentary shipping on all orders with our standard 1-3 day delivery. Overnight shipping is available for an additional fee.
Do you ship internationally?
Please contact us for international shipping options and rates. We're happy to accommodate customers worldwide.